CMA Foundation · Fundamentals of Business Economics and Management · Leadership and Motivation - Concepts and Theories
According to Herzberg's Two-Factor Theory, which of the following is classified as a hygiene factor?
Company policy and administration is a hygiene factor in Herzberg's theory. Hygiene factors relate to the job context, such as policy, supervision, pay and working conditions. Achievement, recognition and responsibility are motivators linked to job content, so they are not hygiene factors.
- AOpportunity for achievement in the job
- BRecognition for good work
- CCompany policy and administrationCorrect
- DIncreased responsibility
Explanation
Herzberg grouped company policy and administration, supervision, salary, working conditions and job security as hygiene (maintenance) factors. Achievement, recognition, responsibility and the work itself are motivators. Hence only company policy and administration is a hygiene factor.
Did you get it right without looking?
One question tells you little. A timed set on Leadership and Motivation - Concepts and Theories shows your real accuracy, how long you take and where you lose marks.
More Leadership and Motivation - Concepts and Theories questions
- Which statement best describes leadership as understood in management?
- At Sharma Textiles, workers complain about noisy machines and poor lighting, but they also say their work is dull with no chance to grow. Th…
- Which of the following is an example of a non-financial (intrinsic) motivator rather than a financial incentive?
- Which management practice is most consistent with McGregor's Theory Y?
- Under Herzberg's theory, what is the likely effect when a firm improves hygiene factors such as working conditions and salary from a poor le…
- Ravi works hard and completes more projects than a colleague, but both receive the same bonus. He feels unfairly treated and reduces his eff…