CMA Foundation · Fundamentals of Business Economics and Management · Decision-making - Types and Process
After a company implements its decision to open a new regional office, the manager compares actual results with the objectives originally set and takes corrective action where needed. Which step of the decision-making process is this?
This is the follow-up or evaluation step. After implementation, the manager measures actual outcomes against the objectives set for the decision and takes corrective action if there are deviations, completing the feedback loop of the decision-making process.
- ADeveloping alternatives
- BEvaluating decision effectiveness through follow-upCorrect
- CIdentifying the problem
- DWeighting the decision criteria
Explanation
The last step of the process is to appraise the outcome against the intended objectives and correct deviations. This is feedback or follow-up. The other options are earlier steps that occur before implementation.
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