CMA Foundation · Fundamentals of Business Economics and Management · Decision-making - Types and Process
After Meera Pharma implements a decision to launch a new pack size, the manager compares actual sales with the targets and corrects deviations. This final step of the decision process is called:
The step is follow-up and feedback. After implementation, the manager compares actual results with targets and takes corrective action if needed, which completes the decision-making process and informs later decisions.
- AProblem diagnosis
- BGenerating alternatives
- CFollow-up and feedbackCorrect
- DSetting decision criteria
Explanation
Following implementation, managers monitor results against objectives and take corrective action. This follow-up or feedback step closes the decision loop. The other options belong to earlier stages before a choice is made.
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