ACCA Applied Knowledge · Business and Technology · The formal and informal business organisation
An employee joins a group of colleagues who play five-a-side football weekly and later find they back each other on workplace issues. Which statement about this group is correct?
It is an informal group. It arose spontaneously from shared interests rather than being created by management, and it develops its own norms and leaders. Regular meetings or common employment do not make a group formal, and it is not part of Mintzberg's technostructure.
- AIt is an informal group formed from shared interests, with its own norms and leaders not appointed by managementCorrect
- BIt is a formal group because it meets regularly
- CIt is a formal group because its members work for the same company
- DIt is part of the technostructure
Explanation
The group formed spontaneously from shared interest and personal relationships, so it is informal. Regular meetings or common employment do not make a group formal; formal groups are created by management for a purpose. The technostructure is a Mintzberg component and is unrelated.
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