Skip to content

CS Professional · Banking and Insurance - Laws and Practice · Consumer Protection

Consider these statements about consumer mediation cells under the Consumer Protection Act, 2019. (i) The State Government establishes a cell attached to each District Commission and the State Commission of the State. (ii) The Central Government establishes a cell attached to the National Commission and each of its regional Benches. (iii) Each cell must submit an annual report to the Central Council. (iv) Each cell must maintain a list of empanelled mediators. Which statements are correct?

Statements (i), (ii) and (iv) are correct. States attach cells to District and State Commissions, the Centre attaches them to the National Commission and its regional Benches, and each keeps a list of empanelled mediators. Reports are quarterly to the attached Commission, not annual to the Central Council.

  1. A(i), (ii) and (iv) onlyCorrect
  2. B(i), (ii), (iii) and (iv)
  3. C(i) and (iii) only
  4. D(ii), (iii) and (iv) only

Explanation

Section 74(1) and (2) support statements (i) and (ii), and 74(4)(a) supports (iv). Statement (iii) is wrong on two counts: the cell submits a quarterly, not annual, report, and it goes to the Commission to which the cell is attached, not to the Central Council.

Did you get it right without looking?

One question tells you little. A timed set on Consumer Protection shows your real accuracy, how long you take and where you lose marks.

Practise Consumer ProtectionFree diagnostic mock

More Consumer Protection questions