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ACCA Strategic Professional · Strategic Business Leader · Enabling success: talent management

Halden Pharma, a research-led company, has two groups of employees. Its senior scientists hold scarce skills that directly create the firm's patented products, while its warehouse staff do necessary but easily replaced work. The board wants to focus costly development and retention spending where it adds most to competitive advantage. Which approach to talent management is the board adopting?

The board is using a differentiated, or exclusive, approach to talent management. It concentrates development and retention spending on pivotal roles and key talent that create competitive advantage, rather than spreading resources equally across all employees, including easily replaced warehouse staff.

  1. AAn inclusive approach treating all staff identically
  2. BA differentiated approach focused on pivotal roles and key talentCorrect
  3. CA purely outsourced approach to all staff
  4. DA cost-minimisation approach based on reducing headcount

Explanation

Focusing investment on roles that create disproportionate strategic value, such as scientists producing patented products, is an exclusive or differentiated approach to talent. An inclusive approach would spread effort equally across everyone, which the board is deliberately avoiding.

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