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CMA Foundation · Fundamentals of Business Laws and Business Communication · Writing and Drafting for Business Audiences

In a full-block format business letter, which of the following is a defining feature?

In a full-block letter, every line starts at the left margin without any indentation. This makes it quick to type and gives a clean look. Indented paragraphs are a feature of the semi-block or indented format, so they do not define full-block style.

  1. AEvery line begins at the left margin with no indentationCorrect
  2. BThe sender's address is placed at the right-hand top corner only
  3. CEach paragraph begins with a five-space indentation
  4. DThe subject line is placed after the complimentary close

Explanation

In full-block format, all parts of the letter, including the date, address, subject and paragraphs, start flush with the left margin. Indented paragraphs belong to the semi-block style. The subject line comes after the salutation, not after the complimentary close.

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