CMA Foundation · Fundamentals of Business Laws and Business Communication · Writing and Drafting for Business Audiences
Sharma Traders writes to a supplier, 'Please send your latest price list and terms of payment for steel pipes.' What type of business letter is this?
This is a letter of enquiry. The buyer is seeking information about prices and payment terms from a supplier before deciding to order. A quotation letter would be the supplier's reply, while complaint and collection letters deal with dissatisfaction and overdue payments respectively.
- ALetter of enquiryCorrect
- BLetter of complaint
- CLetter of collection
- DLetter of quotation
Explanation
The writer is asking for information on prices and terms before placing an order, which is the purpose of an enquiry letter. A quotation is the supplier's reply giving prices. A complaint concerns dissatisfaction, and a collection letter seeks payment of dues.
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