ACCA Applied Knowledge · Business and Technology · Business organisational structure
In Mintzberg's model of organisational structure, which part of the organisation consists of the employees who carry out the basic work of producing the products or delivering the services?
The operating core is the part of Mintzberg's model made up of the people who carry out the basic work of producing goods or delivering services. The strategic apex is top management, the middle line is managers linking levels, and the technostructure standardises work.
- AStrategic apex
- BOperating coreCorrect
- CTechnostructure
- DMiddle line
Explanation
The operating core comprises those who perform the basic work of the organisation, such as production staff or front-line service staff. The strategic apex holds top management, the middle line links apex and core, and the technostructure designs and standardises work.
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