ACCA Applied Knowledge · Business and Technology · Business organisational structure
A manager directly supervises 12 subordinates, each of whom reports only to that manager. In organisational structure terms, what does the number 12 represent?
The number 12 is the manager's span of control, which is the count of subordinates reporting directly to that manager. The scalar chain is different, because it describes the line of authority running from the top of the organisation down through its levels.
- AThe scalar chain
- BThe span of controlCorrect
- CThe chain of command length
- DThe level of delegation
Explanation
Span of control is the number of subordinates who report directly to a single manager. The scalar chain refers to the line of authority from top to bottom, not the number of direct reports, so it is not the measure here.
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