CS Professional · Strategic Management and Corporate Finance · Analyzing the External and Internal Environment
In Porter's value chain, which of the following is classified as a support (secondary) activity rather than a primary activity?
Technology development is a support activity. Porter's primary activities cover inbound logistics, operations, outbound logistics, marketing and sales, and service, while procurement, technology development, human resource management and firm infrastructure assist all primary activities across the firm.
- AInbound logistics
- BOperations
- CTechnology developmentCorrect
- DMarketing and sales
Explanation
Porter's primary activities are inbound logistics, operations, outbound logistics, marketing and sales, and service. Support activities are procurement, technology development, human resource management and firm infrastructure. Hence technology development is the support activity.
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