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ACCA Applied Knowledge · Business and Technology · Consequences of ineffectiveness at work

Omar's manager notices that one team member, Dev, consistently does less than his share while the others work extra hours to compensate. Over time, the other members start reducing their own effort. Which effect is this BEST described as?

This is best described as social loafing spreading, with falling morale and motivation. One member's low effort feels unfair, so others reduce theirs. Synergy is the opposite effect, and groupthink relates to conformity in decision-making, not unequal contribution.

  1. ASynergy
  2. BSocial loafing spreading through the team, lowering morale and motivationCorrect
  3. CGroupthink
  4. DTeam role diversity

Explanation

Dev's low contribution, combined with others reducing effort because the situation feels unfair, reflects social loafing and falling morale. Synergy is the opposite, as the whole exceeds the sum of parts. Groupthink concerns suppressed dissent in decisions, not unequal effort.

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