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ACCA Applied Knowledge · Business and Technology · Team formation, development and management

Nadia's company employs consultants in four countries who work together on client projects mainly through video calls, shared documents and messaging tools, and rarely meet in person. What is the main additional management challenge for this type of team compared with a co-located team?

The main extra challenge is building trust and effective communication across distance and time zones. A virtual team works mainly through technology with little face-to-face contact, so cohesion, informal interaction and shared understanding are harder to develop than in a co-located team.

  1. ABuilding trust and communication across distance and time zonesCorrect
  2. BPreventing members from having complementary skills
  3. CEnsuring the team has a formally defined objective

Explanation

This is a virtual team. Its distinctive difficulty is developing trust, cohesion and effective communication without face-to-face contact, often across time zones and cultures. Complementary skills and defined objectives are needed in any team and are not specific to virtual working.

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