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ACCA Applied Knowledge · Business and Technology · Leadership, management and supervision

Priya works on a production line and spends most of her day allocating tasks to a team of 12 operatives, checking quality, resolving minor disputes and passing information up to the plant manager. She has no authority over budgets or strategy. Which level of role does she best represent?

Priya is a supervisor. Supervisors oversee operatives' daily work, allocate tasks, check quality, deal with minor problems and relay information to management. She has no authority over budgets or strategy, which rules out middle management or strategic leadership roles that carry broader tactical or long-term responsibility.

  1. AStrategic leader
  2. BSupervisorCorrect
  3. CMiddle manager
  4. DNon-executive director

Explanation

Supervisors deal with day-to-day work of operatives, allocating tasks, monitoring quality and acting as a link to management. Middle managers have wider responsibility for departments and implementing strategy through tactical decisions. Priya has no budget or strategic authority, so she is not a middle manager or strategic leader.

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