ACCA Applied Knowledge · Business and Technology · Leadership, management and supervision
Which of the following best describes an operational decision?
Deciding which employee will cover a machine shift this afternoon is an operational decision, because it is short-term, routine and relates to daily tasks. Entering overseas markets and setting mission are strategic, while restructuring divisions to meet next year's goals is a tactical matter.
- ADeciding which employee will cover a machine shift this afternoonCorrect
- BDeciding whether to enter a new overseas market over the next ten years
- CDeciding how to restructure divisions to meet next year's goals
- DDeciding the organisation's mission and values
Explanation
Operational decisions are short-term, routine and concern day-to-day tasks, such as covering a shift. Entering a new market and setting mission are strategic, and restructuring divisions for next year's goals is tactical.
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