ACCA Applied Knowledge · Business and Technology · Consequences of ineffectiveness at work
Priya's colleagues notice that a team member, Tom, regularly does less than his share of work with no action taken by the manager. Which consequence for the team is most likely to develop?
Resentment and falling morale among colleagues carrying the extra workload. Unaddressed under-performance is perceived as unfair, which damages relationships and motivation. It would not normally increase cohesion or motivation, since people feel their extra effort is unrewarded.
- AIncreased cohesion because everyone shares the extra work
- BResentment and falling morale among those carrying the extra workloadCorrect
- CImproved motivation because colleagues feel trusted
Explanation
When some members are seen to under-contribute without consequence, others perceive unfairness, which breeds resentment and lowers morale. Cohesion and motivation are more likely to fall than rise, so the other options are wrong.
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