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CMA Foundation · Fundamentals of Business Economics and Management · Leadership and Motivation - Concepts and Theories

Ravi, a supervisor at a Pune manufacturing firm, wants to apply Herzberg's theory through job enrichment. Which action best fits this approach?

Giving workers more responsibility and authority to plan their own tasks best fits Herzberg's job enrichment. Enrichment adds vertical depth to a job through autonomy, achievement and growth, which are motivators. Canteen subsidies and lighting are hygiene factors, and rotating similar tasks adds no real depth.

  1. AGiving workers greater responsibility and authority to plan their own tasksCorrect
  2. BIncreasing the canteen subsidy for all workers
  3. CRotating workers among similar routine tasks every week
  4. DInstalling better lighting on the shop floor

Explanation

Job enrichment adds depth to a job through responsibility, autonomy and achievement, which are motivators. Rotating among similar tasks is horizontal loading and does not add depth. Canteen subsidy and lighting are hygiene improvements.

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