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CMA Foundation · Fundamentals of Business Laws and Business Communication · Legal Aspects of Business Communication

Ravi, an HR manager at Kapoor Textiles, receives a request from a vendor for an employee's home address and salary details to 'verify employment'. The employee has not consented. Which action best respects privacy obligations?

Ravi should decline, or disclose only after the employee consents or a legal requirement compels it. Personal information such as address and salary is private, and a vendor's business relationship does not authorise disclosure; even partial disclosure without consent breaches privacy.

  1. AProvide the address but not the salary
  2. BProvide both, since the vendor is a business partner
  3. CDecline, or share only after obtaining the employee's consent or where a legal requirement existsCorrect
  4. DForward the request to all employees for opinions

Explanation

Personal data should be disclosed only with the person's consent or under a legal requirement. Giving partial details, such as the address alone, is still a disclosure without consent, and circulating the request exposes the matter further.

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