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CMA Foundation · Fundamentals of Business Laws and Business Communication · Legal Aspects of Business Communication

Ravi sends an email from a company's server to a client using a false sender name so that the client believes it came from the client's own bank manager, and the client acts on the instructions. Which statement is most accurate?

This is email spoofing: the sender's identity is forged to deceive the client. The legal problem lies in the deception, not in using email. It is not mere etiquette breach, not lawful merely because email is a valid record, and not spamming, which concerns bulk unsolicited messages.

  1. AIt is email spoofing, and the deception is the misuse, not the use of email itselfCorrect
  2. BIt is lawful because email is a valid electronic record
  3. CIt is only a breach of etiquette with no legal consequence
  4. DIt is spamming because the email was sent to one client

Explanation

Spoofing means forging the sender's identity in a message to deceive the recipient. Email is a valid electronic record, but that does not legitimise a forged identity. Spam concerns bulk unsolicited messages, and one targeted deceptive message is not that. The deceit can carry legal consequences, not mere etiquette issues.

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