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ACCA Applied Knowledge · Business and Technology · Motivating individuals and teams

Which of the following best describes job enrichment?

Job enrichment means giving employees more responsibility, autonomy and decision-making so the job becomes more challenging and rewarding. It expands the job vertically, in line with Herzberg's motivators. Adding similar tasks is job enlargement, and moving staff between jobs is job rotation.

  1. ARotating employees between different jobs of similar difficulty at regular intervals
  2. BAdding tasks of the same level to an existing job to increase variety
  3. CGiving employees more responsibility, autonomy and decision-making so the job offers greater challenge and recognitionCorrect
  4. DCombining several employees' jobs into a team that shares all tasks equally

Explanation

Job enrichment is a vertical expansion of a job: it adds planning, control and decision-making responsibility, consistent with Herzberg's motivators. Adding similar tasks is job enlargement, and rotating staff is job rotation, so those options describe different techniques.

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