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ACCA Applied Knowledge · Business and Technology · Consequences of ineffectiveness at work

Which of the following is an organisational consequence, rather than a cause, of ineffectiveness at work?

Increased costs and reduced quality of output are consequences of ineffectiveness, because they result from work being done poorly. Unclear job descriptions, lack of training and poor supervision are factors that can bring about ineffectiveness, so they are causes rather than consequences.

  1. AUnclear job descriptions
  2. BIncreased costs and reduced quality of outputCorrect
  3. CLack of training provided to staff
  4. DPoor supervision of staff

Explanation

Increased costs and reduced quality result from ineffective working, so they are consequences. Unclear job descriptions, lack of training and poor supervision are factors that can lead to ineffectiveness, so they are causes.

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