ACCA Applied Knowledge · Business and Technology · Consequences of ineffectiveness at work
Which of the following is an example of using appraisal feedback constructively to improve an employee's effectiveness?
Giving specific examples of behaviour and agreeing development actions is constructive feedback. It focuses on observable performance, is timely and private, and gives the employee a clear way to improve, unlike public personal criticism or feedback delayed until year end.
- ACriticising personality traits in front of colleagues
- BGiving specific examples of behaviour and agreeing development actionsCorrect
- CDelaying feedback until the end of the year
Explanation
Constructive feedback is specific, behaviour-focused and leads to agreed actions. Public criticism of personality demotivates and is not actionable. Delaying feedback prevents timely correction of problems.
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