ACCA Applied Knowledge · Business and Technology · Review and appraisal of individual performance
Which of the following is the main purpose of the feedback given to an employee during an appraisal interview?
The main purpose of appraisal feedback is to tell employees how their performance compares with agreed expectations, so that strengths are reinforced and weaknesses are addressed. It is developmental and motivational, not primarily a way of recording faults for discipline or of announcing pay decisions.
- ATo let the employee know how their performance compares with agreed expectations so they can maintain or improve itCorrect
- BTo record the employee's faults so that they can be used later in disciplinary proceedings
- CTo announce the pay rise that the employee will receive in the coming year
Explanation
Feedback gives the employee information on how their performance compares with the standards or objectives agreed, so that good performance is reinforced and weaker areas are improved. Using the interview mainly to collect faults or to announce pay turns it into a disciplinary or reward event and loses its developmental purpose.
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