ACCA Applied Knowledge · Business and Technology · The impact of advances in technology
Which statement best describes the effect of business process automation on the role of finance staff?
Automation moves finance staff away from routine processing toward analysis, interpretation and decision support. Routine, repetitive work is handled by systems, but judgement, ethical responsibility and business advice remain human roles.
- AStaff are shifted from routine processing toward analysis, interpretation and decision supportCorrect
- BStaff are no longer needed for any financial task
- CStaff must perform more data entry to feed the systems
- DStaff responsibilities for ethics and judgement are transferred to the software
Explanation
Automation takes over routine, repetitive work, allowing finance staff to spend more time on analysis, business partnering and advice. Staff are still needed, data entry falls, and professional judgement and ethical responsibility remain with people.
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