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CMA Foundation · Fundamentals of Business Laws and Business Communication · Introduction to Business Communication

A finance head's circular to staff runs to four pages, repeats the same instruction in three paragraphs and uses long roundabout phrases, though all facts are accurate and polite. Which principle is chiefly breached, and what is the correct remedy?

Conciseness is breached. The circular repeats instructions and uses roundabout phrases, so the remedy is to remove repetition and wordy expressions while keeping all essential facts. Conciseness means saying what is needed in the fewest words without sacrificing completeness or clarity.

  1. AConcreteness; add more statistics
  2. BCorrectness; check spellings only
  3. CConciseness; remove repetition and wordy phrases while keeping essential factsCorrect
  4. DCourtesy; add more words of thanks

Explanation

Conciseness means conveying the message in the fewest words without losing completeness or clarity. Repetition and roundabout phrasing breach it. The remedy is to cut redundancy while retaining essential facts. Adding statistics or thanks would lengthen the circular further.

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