CMA Foundation · Fundamentals of Business Laws and Business Communication · Introduction to Business Communication
Ramesh, a manager at a Pune firm, emails a revised delivery schedule to his team. Nobody reads it and nobody acts on it. Which statement best reflects the meaning of communication?
Communication is incomplete here because the team never read or understood the email. Communication is the transfer and understanding of a message between sender and receiver, so merely sending information or having a clear intention does not complete the process.
- ACommunication is complete because the email was sent
- BCommunication is incomplete because the message was not received and understoodCorrect
- CCommunication is complete because the sender had a clear intention
- DCommunication has occurred only if feedback is negative
Explanation
Communication is a two-way process of exchanging meaning. Sending alone does not complete it; the receiver must receive and understand the message. Intention or clarity on the sender's side is not enough.
Did you get it right without looking?
One question tells you little. A timed set on Introduction to Business Communication shows your real accuracy, how long you take and where you lose marks.
More Introduction to Business Communication questions
- Which of the following is a feature that distinguishes business communication from casual social conversation?
- Which of the following best describes communication in a business setting?
- A manager in Pune dictates instructions to a clerk while a loud printing machine runs nearby, and the clerk records several figures wrongly.…
- Meera, a manager, converts her idea of postponing a team meeting into an email with specific words and a subject line. Which stage of the co…
- Which of the following steps is most directly useful in overcoming barriers to communication caused by misunderstanding of a message?
- Which one of the following statements about the nature of communication is correct?