ACCA Applied Knowledge · Business and Technology · Business organisational structure
Which of the following is a disadvantage most closely associated with decentralisation?
The risk of dysfunctional decisions, where divisional managers pursue their own objectives rather than those of the organisation as a whole, is a key disadvantage of decentralisation. Slow decisions, limited local judgement and overloaded senior managers are problems of centralisation instead.
- ASlower decision-making because decisions must go up the hierarchy
- BLocal managers lack opportunity to exercise judgement
- CRisk of dysfunctional decisions where divisional managers pursue their own goals rather than those of the whole organisationCorrect
- DOverloading of senior managers with routine operational decisions
Explanation
Delegating authority can lead to a lack of goal congruence, with divisions optimising their own results at the expense of the organisation overall. The other options are problems of centralisation: slow decisions, limited local judgement and senior management overload.
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