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ACCA Applied Knowledge · Business and Technology · Consequences of ineffectiveness at work

A manager repeatedly fails to delegate and handles all decisions personally, causing delays in the department. Which consequence for the organisation is the most likely result?

The likely result is bottlenecks and slow decision-making, because everything depends on one manager, while subordinates miss development opportunities. Empowerment falls and the manager's burnout risk rises, so the claimed benefits of faster response or reduced stress are incorrect.

  1. ABottlenecks and slow decision-making, with subordinates left underdevelopedCorrect
  2. BFaster response times because decisions are centralised
  3. CIncreased empowerment of junior staff
  4. DReduced risk of manager burnout

Explanation

Failure to delegate concentrates work on one person, creating bottlenecks and delays. Subordinates do not gain experience, so development and succession suffer. Burnout risk for the manager rises, not falls, and empowerment is reduced.

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