ACCA Applied Knowledge · Business and Technology · Consequences of ineffectiveness at work
Which of the following is a likely consequence for the organisation of widespread poor team working and unresolved conflict between departments?
Duplication of effort and delayed decision making are the likely consequences. When departments are in unresolved conflict, they withhold information, repeat each other's work and take longer to agree actions. Faster innovation, lower absenteeism and better communication are results of good team working, not poor.
- ADuplication of effort and delayed decision makingCorrect
- BFaster innovation through shared knowledge
- CLower absenteeism due to stronger commitment
- DImproved communication across functions
Explanation
Where departments do not cooperate, work is duplicated, information is withheld and decisions are slowed while disputes are settled. The other options describe benefits of effective team working, not consequences of its absence.
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