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ACCA Applied Knowledge · Business and Technology · Organisational culture

A manager wants to change a long-established culture in a large division. Which statement about culture change is MOST accurate?

Culture change is usually slow and meets resistance, because culture is embedded in shared assumptions, habits and routines. Issuing a new mission statement does not change behaviour on its own, and visible senior management commitment is needed to make the change succeed.

  1. AIt is usually slow and meets resistance because culture is embedded in shared assumptions and habitsCorrect
  2. BIt can be completed instantly by issuing a new mission statement
  3. CIt never needs support from senior management
  4. DIt is achieved only by replacing the premises

Explanation

Culture rests on deeply held assumptions and established habits, so change is gradual and often resisted. A mission statement alone does not alter behaviour, senior management commitment is essential, and moving premises is not by itself sufficient.

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