ACCA Applied Knowledge · Business and Technology · Business organisational structure
A manufacturer moves from a tall hierarchy to a flat structure by removing several middle-management levels. What is the most likely direct consequence for managers?
Managers will have a wider span of control. Removing middle levels flattens the structure and shortens the chain of command, so each remaining manager supervises more staff. Narrow spans and long chains of command are characteristics of tall hierarchies, not flat ones.
- AA wider span of controlCorrect
- BA narrower span of control
- CLonger chains of command
Explanation
Removing levels shortens the chain of command, so each remaining manager supervises more people, giving a wider span of control. A narrower span and longer chains are features of tall structures.
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