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CSEET · Business Communication · Business Correspondence

A manufacturer sends a letter to a supplier asking for the price list, discount terms and delivery schedule of steel rods before placing any order. This letter is best described as:

It is a letter of enquiry, because the writer is only seeking information on price, discount and delivery before committing to buy. An order letter places a firm purchase, a circular is sent to many recipients, and an adjustment letter responds to a complaint.

  1. AA letter of enquiryCorrect
  2. BA letter of order
  3. CA circular letter
  4. DA letter of adjustment

Explanation

Seeking information on prices, terms and delivery before buying is the purpose of an enquiry letter. An order letter comes later and places a definite purchase request. A circular goes to many people at once, and an adjustment letter replies to a complaint.

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