CSEET · Business Communication · Business Correspondence
Which complimentary close correctly matches the salutation 'Dear Sir'?
The correct close is 'Yours faithfully'. When a letter begins with 'Dear Sir' or 'Dear Madam' and the recipient is addressed without a name, convention pairs it with 'Yours faithfully'. 'Yours sincerely' is reserved for salutations that include the person's name.
- AYours sincerely
- BYours faithfullyCorrect
- CYours lovingly
- DWith best wishes
Explanation
In formal business English, a letter opening with 'Dear Sir' or 'Dear Madam', where the writer does not know the person's name, closes with 'Yours faithfully'. 'Yours sincerely' is used when the name is used in the salutation, such as 'Dear Mr Rao'. The other two options are too personal for formal correspondence.
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