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CMA Intermediate · Operations Management and Strategic Management · Digital Strategy

A Pune-based company runs an online platform that connects independent tutors with students and earns a commission on every session booked, without employing the tutors or owning any classrooms. Which digital business model does this best illustrate?

This is a marketplace or platform model. The company matches independent tutors with students and earns a commission per booking, without owning the supply or any classrooms. Revenue comes from facilitating transactions between two sides, not from recurring fees or a free-to-premium upgrade structure.

  1. AMarketplace (platform) modelCorrect
  2. BSubscription model
  3. CFreemium model
  4. DDirect-to-consumer manufacturing model

Explanation

The firm brings two sides, tutors and students, together and earns a commission per transaction while owning neither the supply nor the assets. That is the marketplace or platform model. A subscription model charges recurring fees, and freemium offers a free basic tier with paid upgrades; neither is described here.

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