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ACCA Applied Knowledge · Business and Technology · Learning and training at work

A training manager gives delegates a test at the end of a course on the new health and safety regulations and compares scores with a similar test taken before the course. What is being assessed?

The test comparison assesses learning, the second level of Kirkpatrick's model. Measuring scores before and after the course shows how much knowledge delegates gained, rather than their opinions of the course, later changes in workplace behaviour, or wider organisational results such as fewer accidents.

  1. ALearningCorrect
  2. BReaction
  3. CBehaviour
  4. DResults

Explanation

Comparing pre-course and post-course test scores measures the knowledge gained, which is Kirkpatrick's learning level. Reaction concerns opinions, behaviour concerns on-the-job application later, and results concern organisational outcomes such as fewer accidents or lower costs.

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