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ACCA Strategic Professional · Strategic Business Leader · Leading and managing projects

Brindle Telecom is at the start of a customer-portal project. The project manager wants the sponsor to confirm early on that the project is aligned with corporate strategy and that a named executive will own the delivery of the expected benefits after go-live. Why is naming a benefits owner at initiation particularly valuable?

A named benefits owner creates accountability for realising benefits after go-live, when the project manager has handed over and no longer controls outcomes. It does not remove the need for benefits review, replace stakeholder analysis or guarantee delivery within time and budget.

  1. AIt creates accountability for realising benefits beyond project delivery, which the project manager cannot control after handoverCorrect
  2. BIt removes the need for any later review of whether benefits were achieved
  3. CIt allows the project manager to avoid stakeholder analysis
  4. DIt guarantees the project will finish within its time and cost budget

Explanation

Benefits typically arise in the business after the project closes, so someone in the business must be accountable for them. Naming an owner does not eliminate benefits review, replace stakeholder analysis or guarantee time and cost outcomes.

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