ACCA Applied Knowledge · Business and Technology · The formal and informal business organisation
In Mintzberg's model of organisational structure, which part of the organisation consists of staff such as work-study analysts and accountants who standardise work but do not take part in the operating work flow?
The technostructure. In Mintzberg's model it contains analysts, such as accountants and work-study staff, who design and standardise work processes, skills or outputs without being part of the operating work flow. The apex, middle line and operating core have different roles.
- ATechnostructureCorrect
- BStrategic apex
- CMiddle line
- DOperating core
Explanation
The technostructure comprises analysts who design systems and standardise work processes, skills or outputs. The strategic apex is senior management, the middle line links apex to core, and the operating core performs the basic work. Support staff are a separate part, but are not the standardisers described here.
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