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CMA Intermediate · Operations Management and Strategic Management · Designing of Operational Systems and Control

In operations management, the transformation process converts inputs into outputs. Which of the following correctly pairs an input with the transformation in a hospital?

Patients and medical staff are inputs, treatment is the transformation, and recovered patients are the output. Operations management views every organisation as converting inputs into outputs through a process, so the other options confuse the order of input, process and output.

  1. APatients and medical staff are inputs; treatment is the transformation producing recovered patientsCorrect
  2. BRecovered patients are inputs; admission is the transformation
  3. CHospital revenue is the transformation; doctors are outputs
  4. DTreatment is the input; patients are the transformation

Explanation

Inputs include transformed resources (patients) and transforming resources (doctors, equipment). The transformation is treatment and the output is recovered patients. The other options reverse inputs, processes and outputs.

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