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CSEET · Business Communication · Business Correspondence

Ms Kavita Menon dictates a letter that her assistant types. At the end the assistant adds 'KM/rs' and 'Encl: 2' below the signature block. Which statement correctly describes these notations?

'KM/rs' is the reference initials showing the dictator (KM) and typist (rs), and 'Encl: 2' tells the reader that two documents are enclosed with the letter. Neither is a file number, postscript, attention line or page marker.

  1. A'KM/rs' is the reference initials of dictator and typist; 'Encl: 2' shows two documents are enclosedCorrect
  2. B'KM/rs' is the file number; 'Encl: 2' shows the letter is the second copy
  3. C'KM/rs' is the postscript; 'Encl: 2' shows two copies are sent to others
  4. D'KM/rs' is the attention line; 'Encl: 2' shows page two follows

Explanation

Reference initials identify the author (capital letters) and the typist (small letters) and usually come at the bottom left. 'Encl' or 'Enc.' followed by a number indicates the count of enclosed documents. A copy notation would use 'cc', and a file number belongs in the reference line at the top.

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