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ACCA Applied Knowledge · Business and Technology · Consequences of ineffectiveness at work

Priya, a finance team member, has become increasingly late with reports since her workload doubled after two colleagues left and no replacements were hired. Which cause of ineffectiveness does this most clearly illustrate?

The scenario shows excessive workload and inadequate resourcing. Priya's lateness began when her workload doubled after colleagues left and were not replaced, so the cause is organisational rather than her attitude, qualifications or a conflict with her manager.

  1. ALack of personal motivation caused by a poor attitude
  2. BExcessive workload and inadequate resourcingCorrect
  3. CLack of qualifications for the role
  4. DConflict with a line manager

Explanation

The scenario states that workload doubled because colleagues left without replacement. The cause lies in resourcing and workload, not in Priya's attitude, skills or relationships. Attributing the problem to motivation would ignore the stated facts.

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