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CSEET · Business Laws and Management · Principles of Management and Modern Approaches

Ritu, a manager at an Indian IT firm, uses a participative style with a skilled team but becomes more directive when a new team of trainees joins, because she believes the style must suit the situation. Her thinking is closest to which approach?

Ritu's thinking matches the contingency approach. She changes her style according to the team's skills and the situation instead of applying one fixed method everywhere, which is the central belief that management practice depends on circumstances.

  1. AContingency approachCorrect
  2. BScientific management
  3. CBureaucratic approach
  4. DClassical universal principles approach

Explanation

Changing the leadership style to fit the team and circumstances reflects the contingency approach, which has no one best way. Scientific management, bureaucracy and universal principles all favour fixed methods irrespective of the situation.

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