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CA Intermediate · Financial Management and Strategic Management · Strategy Implementation and Evaluation

Tanvi Retail Ltd. plans to open stores in ten new cities. The CEO personally ensures that the store layout, staff training and supply chain support are designed to suit the plan, and that the company's culture encourages the required customer service behaviour. Which is the most appropriate description of this role in strategy implementation?

The CEO is providing strategic leadership by aligning structure, systems, resources and culture with the expansion strategy. This is a central implementation task. Benchmarking, divestment and post-action evaluation are different activities and do not describe preparing the organisation for the planned store rollout.

  1. AStrategic leadership aligning structure, systems and culture with strategyCorrect
  2. BBenchmarking against competitors
  3. CDivestment of unrelated business
  4. DPost-action evaluation of results

Explanation

Implementation needs leadership that aligns structure, systems, resources and culture with the strategy. Benchmarking compares with others, divestment is a retrenchment choice, and post-action evaluation occurs after results arise. None of these describe aligning the internal elements beforehand.

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