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CMA Intermediate · Operations Management and Strategic Management · Productivity Management and Quality Management

The Deming Prize, the Malcolm Baldrige National Quality Award and the Rajiv Gandhi National Quality Award are best described as:

These are recognition awards given for excellence in quality management and organisational performance. Participation is voluntary, and they reward organisations that show leading quality practices. They are not mandatory export certificates, penalties for failures, or costing standards.

  1. AMandatory certifications for exporters
  2. BRecognition awards given for excellence in quality management and performanceCorrect
  3. CStatutory penalties for quality failures
  4. DCosting standards issued by professional institutes

Explanation

These are voluntary awards that recognise organisations for outstanding quality management and business excellence. They are not mandatory certifications, penalties or costing standards.

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