CMA Intermediate · Operations Management and Strategic Management · Productivity Management and Quality Management
A firm wants to raise productivity by redesigning jobs so that workers perform a wider variety of tasks at the same skill level, reducing monotony. This approach is best described as:
This is job enlargement. It widens a job by adding more tasks at the same skill level, which lessens monotony and can lift motivation and productivity, unlike job evaluation, which only ranks jobs for pay purposes.
- AJob enlargementCorrect
- BJob retrenchment
- CJob evaluation
- DVertical integration
Explanation
Adding more tasks of a similar level to a job is job enlargement, which aims to reduce monotony and improve motivation. Job evaluation ranks jobs for pay, and the other options are unrelated to job design.
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