Skip to content

ACCA Applied Knowledge · Business and Technology · Sources of conflict and techniques for conflict resolution

Two project teams at Dalton Co both need the services of the same single data analyst for the same week, and the analyst cannot serve both. Which source of conflict does this illustrate?

This illustrates competition for scarce resources. Two teams need the same single analyst in the same week, and giving the analyst to one team denies the other. The scenario involves no unclear roles, cultural differences or resistance to change.

  1. ACompetition for scarce resourcesCorrect
  2. BAmbiguity over job roles
  3. CDifferences in organisational culture
  4. DResistance to change

Explanation

Both teams need a limited resource (the analyst's time), so one team's gain is the other's loss. Nothing in the scenario points to unclear roles, cultural differences or change.

Did you get it right without looking?

One question tells you little. A timed set on Sources of conflict and techniques for conflict resolution shows your real accuracy, how long you take and where you lose marks.

More Sources of conflict and techniques for conflict resolution questions