ACCA Applied Knowledge · Business and Technology · The formal and informal business organisation
Which of the following is a potential disadvantage of informal groups for a business?
A potential disadvantage is that informal groups can set their own norms, such as restricting output below management targets, and can resist change. Belonging, extra communication and helping new staff learn unwritten rules are advantages rather than drawbacks.
- AThey can set output norms below management's targets and resist changeCorrect
- BThey provide employees with a sense of belonging
- CThey supplement formal communication channels
- DThey can help new employees learn unwritten rules quickly
Explanation
Informal groups can develop norms such as restricting output and can resist change that threatens the group, which harms the organisation's objectives. The other options are benefits of informal groups.
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