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ACCA Applied Knowledge · Business and Technology · Review and appraisal of individual performance

Which of the following is good practice for a manager when preparing for an appraisal interview?

Good practice is to review the employee's agreed objectives and gather evidence of actual performance before the interview. This keeps judgements fair and specific and allows a balanced two-way discussion. Fixing ratings in advance, giving short notice or dominating the conversation weakens the process.

  1. AReview the employee's objectives and gather evidence of performance in advanceCorrect
  2. BDecide the final rating before reviewing any performance records
  3. CSchedule the interview at short notice to get unrehearsed responses
  4. DPlan to do most of the talking to save time

Explanation

Preparation involves reviewing agreed objectives and collecting factual evidence so that judgements are fair and specific. Pre-deciding ratings, giving short notice and dominating the talk undermine fairness and prevent the employee from participating.

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