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ACCA Applied Knowledge · Business and Technology · Personal effectiveness

Which of the following is most likely to be a consequence of a manager's lack of personal effectiveness, as opposed to a cause of it?

Missed deadlines leading to low morale and higher staff turnover is a consequence of ineffectiveness. Poor delegation, unclear goals and failing to prioritise are behaviours that cause ineffectiveness rather than results of it.

  1. AMissed deadlines leading to reduced team morale and increased staff turnoverCorrect
  2. BPoor delegation skills
  3. CLack of clear goal setting
  4. DFailure to prioritise tasks

Explanation

Missed deadlines, lower morale and turnover are outcomes that follow from ineffectiveness. Poor delegation, unclear goals and failure to prioritise are behaviours that produce ineffectiveness, so they are causes rather than consequences.

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