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CMA Foundation · Fundamentals of Business Economics and Management · Communication, Co-ordination, Collaboration, Monitoring and Control

Which of the following is the most significant barrier to effective collaboration between departments in an organisation?

Information silos are the most significant barrier. When a department keeps data and knowledge to itself, other departments cannot coordinate or contribute properly. Common goals, regular joint reviews and shared digital platforms all encourage collaboration instead of hindering it.

  1. ACommon goals shared by all departments
  2. BRegular joint review meetings
  3. CInformation silos, where each department withholds data from othersCorrect
  4. DUse of shared digital platforms for project work

Explanation

Information silos prevent knowledge from flowing across departments, so people cannot work jointly with full facts. Common goals, joint reviews and shared platforms all support collaboration rather than block it.

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