CMA Foundation · Fundamentals of Business Economics and Management · Communication, Co-ordination, Collaboration, Monitoring and Control
Which of the following is most likely to act as a barrier to effective collaboration within an organisation?
A culture of hoarding information to protect one's own position is a barrier to collaboration. Teams cannot work jointly when needed knowledge is withheld. Shared goals, open information channels and recognition of team achievement all encourage cooperation instead of obstructing it.
- AA shared goal understood by all departments
- BOpen channels for sharing information across teams
- CA culture in which employees hoard information to protect their own positionCorrect
- DRecognition of team achievements along with individual ones
Explanation
Information hoarding stops others from getting what they need to contribute, so joint work breaks down. Shared goals, open channels and team recognition are enablers of collaboration, not barriers.
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